FAQ's

Can items in the Pro Packer Essential Backpacking Kit be substituted?

Unfortunately not. The Pro Packer Essential Backpacking Kit has been designed specifically to provide the items required when backpacking. This is based on backpacking experience and research from other travellers.

Can different colours of items be requested?

No. To avoid delay and provide the best possible delivery experience the boxes will be packed in advance. The items have been chosen to ensure colours are unisex.

What size are the items?

Large quick drying towel: 140cm X 70cm. Sleeping bag liner: (adults size) 210cm X 70cm. Re-usable poncho: adults size. Pro Packer Notebook: A6 size.

What is the returns policy?

Please see 'Shipping and Returns' section in the footer of the homepage.

I am purchasing the kit as a gift. Can I add a personal message to be sent with the item?

Not really... however, we will make exceptions if you send a request by email before ordering the item. A message is already inserted into each box to hopefully build up the excitement before the backpacker heads off on his/her adventure.

Do you ship Internationally?

No. We currently ship to UK only.

I have a question not covered in the FAQ's?

Please email Admin@propacker.co.uk and we will endeavour to answer your question as quickly as possible.